{"id":121,"date":"2012-06-12T10:42:24","date_gmt":"2012-06-12T08:42:24","guid":{"rendered":"http:\/\/peterbj.com\/?p=121"},"modified":"2018-04-29T13:24:09","modified_gmt":"2018-04-29T11:24:09","slug":"making-technology-work-for-business","status":"publish","type":"post","link":"https:\/\/peterbj.com\/?p=121","title":{"rendered":"Making Technology Work for Business"},"content":{"rendered":"

Software developers are at risk of letting technology taking over their lives. You spend hours upon hours, days, weeks, months, even years working to solve a complex technical problem.<\/p>\n

Then, when it finally works: Euphoria! You come up for air, look around at the real world for a day or two, and then grab the next technical issue\u00a0on your to-do list. So you go \u201cheads down\u201d again; to further refine your favorite technical domain. To gain time you borrow code from\u00a0an open source project. Unfortunately, it was not as well tested as you thought and suddenly you are involved in yet another time-consuming activity.<\/p>\n

What\u2019s wrong with this approach? Apart from its possibly negative impact on social life,\u00a0it risks directing your creative energy away from the real reason we\u2019re using technology. You may be so occupied with the technicalities that you don\u2019t notice\u00a0if your work will have positive business impact. And if it hasn\u2019t, it’s wasted work.<\/p>\n

Wouldn\u2019t it be a lot smarter to figure out what is good for business in advance? It is not enough that sales and business consultants believe they know what your customer wants. As no supply chain is stronger than its weakest link should the knowledge of customer wants be connected and aligned all the way through conceptualization, design, programming, and use.<\/p>\n

Every thriving business software provider\u00a0must choose an area of expertise and have an up-to-date plan where\u00a0its roadmap\u00a0is thoroughly explained <\/em>with the purpose of developing applications\u00a0that creates successful customer outcomes. That is how\u00a0you make technology work for business instead of the other way around.<\/p>\n

To align\u00a0an organization for delivering successful\u00a0customer outcomes\u00a0we need to establish a set of common principles and priorities. If they are too complicated, they will not work. What customers want – on an\u00a0overall level – is the starting pont. If these criteria are not satisfactory fulfilled, the measuring of fulfillment levels of underlying criteria become more or less\u00a0meaningless.<\/p>\n

Customers ask for\u00a0software that is packaged, easy to\u00a0use, and affordable. Easy to use applications<\/strong>\u00a0are primarily achieved through a user interface that is intuitive, fast\u00a0and available everywhere. To achieve that it must possess qualities such as Web, mobility, extensive configuration capabilities, searching, filtering and Excel integration. We must never forget that from the user\u2019s perspective the user interface is the application<\/em> and therefore a centerpiece of making technology work for business.<\/p>\n

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Software developers are at risk of letting technology taking over their lives. You spend hours upon hours, days, weeks, months, even years working to solve a complex technical problem. Then, when it finally works: Euphoria! You come up for air, … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-121","post","type-post","status-publish","format-standard","hentry","category-enterprise-software"],"_links":{"self":[{"href":"https:\/\/peterbj.com\/index.php?rest_route=\/wp\/v2\/posts\/121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peterbj.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/peterbj.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/peterbj.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/peterbj.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=121"}],"version-history":[{"count":64,"href":"https:\/\/peterbj.com\/index.php?rest_route=\/wp\/v2\/posts\/121\/revisions"}],"predecessor-version":[{"id":1500,"href":"https:\/\/peterbj.com\/index.php?rest_route=\/wp\/v2\/posts\/121\/revisions\/1500"}],"wp:attachment":[{"href":"https:\/\/peterbj.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/peterbj.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=121"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/peterbj.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}